eDispatches - Alarms

First Arriving's integration with eDispatches allows live alarms to display on your dashboard when a call is dispatched.

Features Include:

• Real-Time Call Dispatch
• Nature of Call, Address, Units Dispatched, Call Notes
• Mapping & Directions
• Turnout Timer
• ETA and Distance 
• Add custom alert sounds - Listen to examples
• Google Street View and other mapping features
• ESRI layers

For more information on our overall call alerting features, check out our overview here.

What We Need:

• The Enhanced CAD Relay from eDispatches
  • The support article from eDispatches is located here - https://support.edispatches.com/hc/en-us/articles/27943035935764-Enhanced-CAD-Relay
• Simply let your implementation manager know that you are using eDispatches, and we will contact them to provide an API key on your behalf! 

As a reminder, our platform is developed for secondary notification of alarms and situational awareness. You should always rely on your CAD/Dispatch Center for primary dispatch information.