Advanced Problem Solving (APS)

Created by Utchikanna N, Modified on Fri, 12 Dec at 4:10 AM by Utchikanna N

First Arriving and Advanced Problem Solving (APS) worked together to visualize your data from APS which includes multiple modules outlined below.  

Features Include:

  • Daily Operational Calendar
  • Open Reports
    • Fields include:
      • Incident Number
      • Officer in Charge
      • NOC / Call Type
      • Date/Time of Incident
    • Color-coded entries of either green, yellow and red to indicate how long an entry has been open.
      • Optional sorting to show red entries first
      • Color-coding criteria customizable
  • Turnout Time Dials
    • Displays the number of runs represented
    • Percentage of acceptable turnout time against a benchmark you provide
    • Sort by unit, station, shift, and department wide
  • On Scene Times
    • Displays the number of runs represented
    • Percentage of acceptable turnout time against a benchmark you provide
    • Sort by unit, station, shift, and department wide


What We Need:

  • Let APS know you would like to integrate with your account.
  • They will provide information to us via SFTP. 
  • Please note that Data / API access could be an additional charge by the vendor.  This is determined by the vendor and not by First Arriving.

Example of integration on First Arriving Dashboards


Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article