Firehouse Software by ESO - Records Management

First Arriving's integration with Firehouse Software by ESO brings the popular RMS software to First Arriving Dashboards, providing a one-stop place to look at multiple reports!

Features Include:

• Department Events
  • Event Name
  • Date and Time
  • Description
• Hydrants Out of Service
  • Hydrant Name / ID
  • Location
• Turnout Time Dials
  • Visualize turnout times with a dial
  • Organize by Unit, Station, Battalion or Department
  • Can Display however far back you would like
• Request for Maintenance
  • Unit ID or name of piece of equipment
  • Requestor
• Daily Roster
  • Name
  • Station Location
  • Unit Assigned
  • Rank / Position
• Call Totals
  • Month or Year to date
  • Show total runs with all units
  • Show total runs per unit

What We Need:

• On-Premise Customers
  • Create the query/report you want and be able to export in CSV format
  • Have the File move from the downloaded location to a SFTP location we provide you.  This can be manual process or you can also use a number of tools to automate this process.
    • Make sure that when the file is transferred to SFTP location that you overwrite existing, so there is only one file in the folder per module. 
  • Tell us what columns of the query / report you would like to display on your dashboards
• Firehouse Cloud Customers
  • Contact Firehouse Cloud customer support as they will setup the SFTP transfer
  • Provide them the exact query / report that you want them to have
  • Tell us what columns of the report / query you would like to display on your dashboards. 
• Please note that Data / API access could be an additional charge by the vendor.  This is determined by the vendor and not by First Arriving.

Example of integration on First Arriving Dashboards